Return & Refund Policies
Objective
At Makaan No. 29, we are committed to ensuring your total satisfaction by delivering high-quality products and services with every purchase. Our exchange policy is designed to address any concerns you may have with wrong size or damaged products, ensuring a seamless shopping experience.
Exchange Policy
Makaan29 offers an exchange option for cases where the product is delivered in the wrong size or is damaged. We facilitate these exchanges free of charge to ensure your satisfaction with your purchase.
Exchange Eligibility
Our exchange policy is applicable to customers who have made purchases at Makaan29.
To be eligible for an exchange, the following criteria must be met:
- Exchange Request Timeframe: Requests for exchanges must be made within 7 days of the delivery date.
- Product Condition: Items must be in their original condition, unused, with packaging intact, and free of damage not caused during shipping.
Exchange Process for Incorrect Size/Damaged Products
If you receive a product in the wrong size or damaged, Makaan29 will exchange the item at no additional cost. To initiate an exchange, please contact us via Instagram DM's at @makaan29.co. Our team will guide you through the process and provide you with the necessary details for returning the item and receiving the replacement.
Non-Refundable Products
Please note that we do not offer refunds. All products are non-refundable, emphasizing our focus on exchanges to accommodate your needs.
Modification to the Exchange Policy
We reserve the right to modify or update this exchange policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.